About Veolia North America
A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.
BENEFITS
Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
Position Purpose:
The Senior OT System Engineer is responsible for supporting all systems used within the Operational Technology (OT) environment of Veolia North America. He/she is responsible for the design, implementation, management, support, and continual improvement of Windows Servers, Linux Servers, DNS, DHCP, Storage, Active Directory, Virtualization, Backup, Restoration, Cloud environments, and related services.
Primary Duties/Responsibilities:
- Senior level with deep technical experience in system design, system operations, alert management, and monitoring, and related services.
- Responsible for leading, assisting, and training other System Engineers on the team.
- Help with the creation of system standards, policies, procedures, and configurations.
- Follows and incorporates the ITIL methodology.
- Collaborate with OT Security to implement highly secure solutions in the critical infrastructure environment.
- Select best in class tools for system performance, management, and support.
- Be active voice when decisions need to be made within the team.
- Escalation point of contact for all major system issues.
- Complete all necessary Root Cause Analysis (RCAs) accurately and on time.
- Team up with contracted managed service providers.
- Participates in change control committee, providing input into all changes/additions to the system environment to ensure minimal disruption to production.
- Awareness of and compliance with Veolia safety practices.
- Partner with business stakeholders on achieving company goals.
- Stays up to date with the latest systems and cloud technologies, trends, and best practices.
- Makes recommendation for new technologies and solutions.
- This role has a primary responsibility to the regulated business of Veolia North America.
Education/Experience/Background:
- Bachelor’s degree in Computer Science, Engineering or related field, and / or equivalent work experience.
- Minimum of 10 years of System Engineering work experience.
- Technical knowledge of system solutions including server, virtualization, backup, recovery, and cloud.
- Windows, Linux, Vmware, Citrix, AWS (GCP experience encouraged).
- Experience weighing costs, developing business cases, defining short and long term strategies.
- Strong vendor management experience required.
Knowledge/Skills/Abilities:
- Ability to play an active role in a strong, cohesive and collaborative team.
- Must have strong customer service and ability to speak with all levels in the organization.
- Assist in the development of the strategic direction and vision for the enterprise.
- Exceptional communication and motivational skills.
- Budget forecast and reporting experience.
- Ability to manage multiple projects with high priorities.
Required Certification/Licenses/Training:
- AWS, GCP, Windows, and Linux certifications preferred.
- ITIL Certified.
Physical Requirements:
- The working environment is professional business. Work is generally performed in an office environment with standard office equipment.
- Travel to other Veolia or client offices and project sites may be required.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
