Field Service Engineer SES BNL

Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery,
treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and industrial wastewater treatment. We are one of the world’s leading manufacturers of total organic carbon (TOC) analyzers and corresponding certified reference materials. Our ground-breaking endotoxin analyzer is the latest addition to our expanding analytical instruments portfolio. We strive to provide not only superior technology and design, but also outstanding quality, service, and application support.

Role Summary/Purpose
The Field Service Engineer SES BNL is a professional service provider in the hydrocarbon and petrochemical industry, focusing on chemical process water treatments. She or he provides on- site services at our major accounts in the Rotterdam - Antwerp axis (focus on
Zeeland/Rotterdam).

Essential responsibilities
The following activities are a guideline; others can be part of the job scope:

• Perform on-site chemical testing and program follow-up and conduct calibration of field equipment.
• Compliance with ISO program and QMS requirements
• Working to improve customer satisfaction and encourage customers to participate in customer satisfaction surveys.
• Frequent review of agreed Key Performance Indicators with the customer in close cooperation with the Account Manager
• Execute Site Surveys, Equipment Start up and Commissioning
• Management of Repairs/Maintenance/warrantee
• Retain strong verbal and written contact with different levels within the customers organization
• Minor assembly operations, as required
• Project coordination
• Support costing of contracts.
• Follow and conduct technical trainings
• Fulfill Piloting and Field trials when required
• Participate in the local team meetings to share best practices
• Comply with integrity and safety as required by Veolia and customers policies
• Manage differentiating sales initiatives and execute our strategy
• Report all work-related accidents, diseases, dangerous occurrences, near misses, incidents and damage to property.

What do you offer?

• Service oriented, external focus
• Chemical background
• Taking initiative – driven by technical improvements
• Team player and independent
• Commercial feeling and interest
• Good communication and computer skills
• Good knowledge of Dutch & English is required
• Strong flexibility and problem-solving skills
• Competence with windows office software, Google Tools and Veolia IT tools is a must
• Experience and/or interest in process and water treatment is a plus

Minimum requirements

• A B.Sc. or higher degree with a Chemical background.
• Fluency in Dutch and English, both verbal and written
• High competence with windows office software and Google tools (especially MS Excel/Google Sheets)
• Possession of driving license is required

What do we offer?

• A very varied job combining office work and home office.
• A challenging and learning work environment, where a high degree of independence
• is possible. You will work in a fun and experienced team of colleagues.
• A competitive salary combined with a package of fringe benefits including, among others, company car, net allowance, pension plan, telephone and laptop, vacation days + ATV days, etc.
• On-line & classroom learning platforms and on the job training with various options as career path
• The professional advantages of an environment that supports your development and recognizes your achievement
   

Useful Skills or Abilities
• Service oriented and analytical
• Excellent presentation and accurate reporting skills
• Strong flexibility and problem-solving skills
• Excellent communication and interpersonal skills
• Industry knowledge would be an advantage

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.