Community Outreach Specialist

Company Description

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Job Description

Position Purpose: 

The Community Outreach Specialist will organize, execute and promote the New Jersey division’s many community engagement efforts, including the school outreach program, tours of the Haworth Treatment Plant, events at the Haworth Environmental Center and the Watershed Recreation Program. This includes all aspects of events, including creating communications – social media posts, videos, advertisements, press releases, etc. – to promote and celebrate our work in our communities. The Specialist will work closely with the team to deliver programs and communications that align with and support the company’s local and national goals. The Specialist will take on other tasks as needed by the Director, Communications and Community Relations and the team.

Primary Duties/Responsibilities: 

• Organize, execute and promote the New Jersey division’s many community engagement efforts.
• Manage the Education Outreach staff, coordinating and conducting tours, schools, library, civic and camp presentations.
• Understand the educational needs of each grade level of the Education Outreach program and review existing programs as needed or develop new STEM related programs and activities. Assist with the hiring and training of new Outreach Education Instructors and existing Instructors.
• Assist with the programming and events for the Haworth Environmental Center, the Watershed Recreation Program, the Reservoir Ranger Program and employee volunteer opportunities. Assist with all events, programs and projects, particularly those that are community-centric or public facing.
• Create communications – social media posts, videos, advertisements, press releases, brochures, etc. – to promote and celebrate our work in our communities. Respond to calls, emails and requests for information.
• Conduct surveys of events and compile feedback and performance reports.
• Provide support for the NJ Communications Team as needed, including press releases, newsletters, public forums and other internal and external events.

Work Environment:

• This position is based in Haworth, NJ, but will include travel within the New Jersey service territory. The Specialist will report for the Manager of Community Relations.

Qualifications

Education/Experience/Background: 

• Bachelor's degree in communications, journalism, marketing, public relations, or related field required.
• Experience in a customer service environment, corporate or customer communications, marketing, public relations, media relations or related fields.
• Experience in the water or utility industry.
• Candidate should have at least five years of experience working with children in an educational environment.

Knowledge/Skills/Abilities: 

• Great organizational skills.
• Strong familiarity with Google Applications, Microsoft Office and Virtual Platforms.
• Ability to be creative in ways to promote positive customer experiences.

Required Certification/Licenses/Training: 

• Teaching, training background or Teacher Certification is a plus.

Additional Information

Pay Ratee: $82000 to $85000 per year.

Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off

Eligible for up to 5% Annual Performance Bonus

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.